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Palm sugar import FAQ

Answers to the questions importers ask most before a first order of arenga or coconut palm sugar from Indonesia.

5MT

Minimum order

Per order, FOB Tanjung Priok or Belawan.

2 to 3weeks

Lead time

From a confirmed order.

14days

Quotation validity

Prices in USD. T/T or L/C.

Ordering and shipping

  • The minimum order is 5 MT per order.

  • FOB Tanjung Priok or Belawan. CIF is available on request.

  • A 20 ft container holds 14 to 15 MT of sugar on pallets, or up to 18 MT floor-loaded without pallets.

  • T/T or L/C, in USD. The exact terms are set out in your quotation.

  • Lead time is two to three weeks from a confirmed order. Sea transit time depends on your destination port.

  • Quotations are valid for 14 days.

Documents and quality

  • Commercial invoice and packing list, a Certificate of Analysis for each lot, a Certificate of Origin, and a phytosanitary certificate where your country requires it. A Halal certificate of the producing facility is available on request for both sugars, and organic coconut sugar orders come with an organic transaction certificate.

  • Our coconut sugar comes from a producer certified for EU Organic, USDA Organic, HACCP and Halal. Copies are available on request. Our arenga palm sugar comes from producer partners in Sumatra and Java. A Halal certificate of the producing facility is available on request, and further certification is in progress. Each lot ships with a Certificate of Analysis, and we are glad to arrange additional testing your market requires.

  • Yes. We send a free evaluation sample by express with its specification sheet and COA, and every lot you order ships with a Certificate of Analysis. Request a sample here.

The products

  • Arenga sugar comes from the sap of the Arenga pinnata palm and has a caramel and mild toffee flavor. Coconut sugar comes from coconut blossom sap and is used as a one-to-one replacement for cane sugar. Both are single-ingredient, unrefined sugars. Compare both products.

  • Our standard is mesh 16 to 20. For arenga, our producing partner can go finer, up to mesh 22, on request.

  • 24 months in sealed packaging, for both sugars.

  • Yes. We can supply pouches, stick packs and custom packaging to your design.

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